If the "NeoRouter Connection Server" has started and you still cannot log into localhost, please help get the log file.Ī) create a new file "%CommonProgramFiles\ZebraNetworkSystems\NeoRouter\Log.ini" with the following content:ī) launch NetworkExplorer, repeat your steps to reproduce the failure.Ĭ) locate the log file "%CommonProgramFiles\ZebraNetworkSystems\NeoRouter\ClientUI_yyyymmdd_hhmmss.log" and "CliService_yyyymmdd_hhmmss.log".ĭ) you can email these log files to If you are able to log into localhost, but fail to log into the server from another client PC, please try:Ī) can you ping the server or its gateway from the client? In the console, please locate "NeoRouter Connection Server" and ensure it is started.Ģ. The NT Services console is located at %windir%\system32\services.msc. You can verify this in the Windows NT Services console. If signin fails (does nothing), it's likely that the NeoRouter server is not started. On the computer where you have installed the NeoRouter Server, please launch the NeoRouter Network Explorer, enter "localhost" in the "log on to" box, click sign in. Please help test the following scenarios:ġ. I have selected the UPnP framework check box, and then I clicked OK. On the General tab, I have clicked On, then clicked the Exceptions tab. And for UPnP I have opened the Windows Firewall. I have add port 32976 TCP at Windows firewall/Exeptions. If you either open your 32976 port on public or enabled UPnP on your home router, you can log in successfully), you could use pictures and also apply them on the web site. Do you have other suggestions? Could you please explain exactly how to do this (The domain name is parsed by our domain server. Thanks a lot for your quick answers! I did as you said, and I have put my IP address from here on the Log on to place, but nothing happened. We are working on it! I also would like to encourage you to help us improve our wiki. I apologize for the lack of documentation and good instructions. Please let me know if you have more questions. Click on a computer in the computer list, choose an action like "Remote Access". After installation, please log in Network Explorer there, and you should be able to see the same computer list as before. Then you can try installing the NeoRouter client software on another PC that you would like to join the VLAN. If log in failed, please let me know if you see an error dialog. Please follow the instructions here to manage the computer list. If yes, you probably are seeing an empty "My computers" list. Were you able to log in the Network Explorer successfully? And thank you for posting the very first question here. Or you can simply run the portable version from anywhere. Once you setup a server, you may choose "Network Explorer" option when you install it on other computers. Generally, you don't need to install server more than one in your network. Then you can add your computer the computer list. If you can connect to server using "Configuration Explorer", you can start the "NeoRouter Network Explorer" and log in. If it's not running, you can reboot your computer, it will start automatically. If not, please open the Task Manager to check if there is a process (service) called "ConnSrv.exe" running. If you can use your IP to log in, you can reset/create domain information in the Settings page. If not, you can put your local IP(like 127.0.0.1) in the "Log on to" field in the NeoRouter Configuration Explorer for testing. If you either open your 32976 port on public or enabled UPnP on your home router, you can log in successfully. The domain name is parsed by our domain server. Now you can try to use "NeoRouter Configuration Explorer" to check your current settings with "User Name", "User Password" and "Domain Name". After installing it, the server and client services will be running automatically. When installing, if will ask you for several important information: "Domain Name", "Domain Password", "User Name" and "User Password". If you choose "NeoRouter server" option, it will install both server and client software on the same machine. I have opened the program and tried to log in but nothing happened. erverSetup I have enabled UPnP and add The NeoRouter server listens at TCP port 32976. Please could you explane with more detail how to create a server and use the program to control other PCs! I have installed the program just like shown here. NeoRouter :: View topic - How to use it NeoRouter
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